OTHER POLICIES
Shipping Policy
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Product dispatch is only after complete product manufacturing. As its made to order.
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Products will usually be dispatched within 10 working days.
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once the order is shipped it takes about 2 to 7 working days to be delivered within India.
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We use Delhivery, India speed post and DTDC to ship your order.
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Once shipped, you will receive a tracking number by mail through which you can track the delivery status of your order.
Cancellation and Return Policy
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Our clothing collection is Made-To-Order and are not eligible for exchange or returns.
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Only if the product received damaged, you will be eligible for a return.
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You have to mail us with proper video of the product unboxing within 24hours to accept your return.
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To be eligible for a return, your product must be in the unused condition, with original tags and packaging. You’ll also need the receipt or proof of purchase.
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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Customers may expect slight variations in the color tone of the materials due to lighting devices engaged in the photography. It may even vary as per the screen settings of the mobiles being used by the customers. Thus we humbly state that no obligation is undertaken to accept the return of the materials with respect to the above said reasons.
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Size and color cannot be changed after placing the order.
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Once the order is placed cannot be cancelled.
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For any complaints write to us at support@zamarin.in